If you purchased a BoogiePully Nasal Aspirator and you took it apart to clean it, you must make sure that you put the mucus/liquid value back together properly.  There is only one way that the 2 piece value can go together for the BoogiePully to suck mucus properly.

If you believe that your BoogiePully is defective and it is not because of the improper placement of the mucus/liquid value, then please submit a ticket and we will try our best to solve your issue.